About this specialisation

Civilian armoured vehicles are a specialised security asset. The base vehicle and the various OEM and modified parts all come with different warranty conditions. In this course, we focus on understanding what are the types of warranty conditions that you typically see with your civilian armoured vehicle. We will also give you an effective process to manage the entire system of analysing and making a warranty claim. In this way, you will save money and better look after your very valuable security asset.

Target audience

This training is designed for Fleet Managers who have never managed an armoured vehicle, as well as those who have.

If you currently, or plan in the future, to have a civilian armoured vehicle in your fleet, this will give you a broad-based awareness and understanding of the unique characteristics of an armoured vehicle and the key issues of how to operate the armoured vehicle in the safest and efficient way.

For managers who already have armoured vehicles in their fleet, this training will be a good refresher of what you have might have already learned.

Receive your certificate 

This is an awareness based course. You are required to:

  • progress through all the lectures in order;
  • view a minimum of 90% of the video content;
  • complete all the questions in the graded assessment at the end of each lesson (where applicable).

Please note you are also required to obtain a minimum 60% pass rate to achieve the basic Knowledge Level 1 .

When you have completed the assessment quizzes for this course, you will be awarded a certificate noting your level of awareness.

What you will learn

At the end of this course you will be able to:

1.  Identify those parts of the civilian armoured vehicle which are generally covered by a manufacturer or supplier warranty

2.  Understand and explain what are generally the standard warranty conditions over typical parts used in a civilian armoured vehicle; and

3.  You will also be able to implement a basic system of analysis to determine if a faulty or excessively worn part could be subject to a warranty claim; and

4.  And finally, implement a record keeping system for the best practice for the management of warranty claims back to manufacturers and suppliers.

Andrew B.

The course really gets into the gritty part of the science of ballistics and the protective capabilities of armoured vehicles. I have been using these types of vehicles for nearly 10 years and never fully understood the dynamics of ballistics. Valuable knowledge learned.

Hady H.

I would like to thank you for the opportunity to better understand what is ballistics and what it takes for the armoured vehicle to have adequate protection.

Petco P.

The course met my expectation. I think that the material is correctly selected, well informative, and introduced in an interesting manner.


by Armoured Consulting

Armoured Consulting was established to ensure that operators of armoured civilian vehicles could access independent, unbiased and highly skilled technical advice that would enhance the overall safety and efficient operation of their varied fleet of vehicles.

As independent experts and consultants, Armoured Consulting provides services to government agencies, diplomatic missions and manufacturers in the USA, UK, Europe, Middle East, South East Asia and Australia.

These services include armoured vehicle inspections and reporting, supervised repairs and maintenance, through life support, vehicle systems engineering design and capability reviews, procurement, training and disposal.

For more information, visit Armoured Consulting's website.

What is the Armoured Vehicle Awareness Training Program?

This course is part of the internationally recognized Armoured Vehicle Awareness Training Program.

Learn more about this program with this short 8 minute video.